MainOne’s success is built on having talented and highly
proficient people within their respective fields as the driving force behind
our business. A job in MainOne is different from any other you
have had. With joining MainOne you’ll be challenged, inspired and proud as you
become a part of something big.
At MainOne, great ideas and thoughts find a way of becoming great products, services that turn to great customer experiences. We are perfectionists, idealists and pioneers of great products and services forever thinking of better.
We have corporate offices from Nigeria to Ghana to Portugal. International and home opportunities are available.
At MainOne, great ideas and thoughts find a way of becoming great products, services that turn to great customer experiences. We are perfectionists, idealists and pioneers of great products and services forever thinking of better.
We have corporate offices from Nigeria to Ghana to Portugal. International and home opportunities are available.
MainOne is a family. Join in and be a part of
the change and the future that will bring about new ways the continent works
and connects.
Job Title: Account Manager
Job Title: Account Manager
Responsibilities
The Account Manager, will be responsible for managing business relationships with customers, to identify opportunities for growth and increased revenue for Main One as well as improve the customer experience. He/She will manage existing relationships with Enterprise customers, understanding their business model and market to be able to assist in the development of strategies that will enable both MainOne and the Customer to grow and succeed.
Specifically, the Account Manager, will:
The Account Manager, will be responsible for managing business relationships with customers, to identify opportunities for growth and increased revenue for Main One as well as improve the customer experience. He/She will manage existing relationships with Enterprise customers, understanding their business model and market to be able to assist in the development of strategies that will enable both MainOne and the Customer to grow and succeed.
Specifically, the Account Manager, will:
·
Manage
relationships of specific accounts to drive increased network utilization.
·
Generate
new business leads using existing network of contacts and industry knowledge
·
Engage
and interact with decision makers at a senior level to identify new and
emerging business opportunities for Main One.
·
Develop
respective plans for aggressive achievement of high value sales in timely
fashion
·
Deliver
sales presentations as may be required to high level decision makers
·
Co-ordinate
with relevant technical teams such as Transmission and IP Engineering team to
ensure timely delivery of services to the customer.
·
Speak
positively and enthusiastically about the company and its products and services
to ensure that a professional company and brand image is provided at all times
to customers and colleagues.
·
Work with
other support teams such as Technical Sales, Legal, Finance and Service
Delivery to resolve any customer queries or problems in a timely and effective
manner in order to achieve and maintain customer satisfaction.
·
Build and
maintain productive business relationships with these decision makers to
understand the Customers’ strategic direction and explore opportunities for
Main One to gain a larger share of the Customers’ wallets.
·
Bring to
bear own knowledge and experience of selling in the telecoms sector on the
team, defining and implementing developmental strategies that will
support the growth of the team and generate increased revenue for the company.
·
Provide
to the Line manager with the necessary sales reports, budgets, sales plan, and
market analysis.
·
Perform
other tasks as may be required
Qualifications
·
Bachelor
Degree in a relevant discipline.
·
Post
graduate/relevant professional qualification will be an advantage.
·
At least
2-5 years’ relevant sales experience in Telecom industry
Competencies
·
Extensive
knowledge of the sales principles and practices, and an ability to coach others
on them.
·
Understanding
of local markets, customers and competition in order to target needs and drive
sales.
·
Ability
to grow the business, with proven success of client return on investment.
·
Analytical
Thinking
·
Excellent
Relationship Management
·
Proficiency
in MS Office Productivity Tools
·
Experience
in selling bandwidth capacity, Internet services products or telecommunications
products
·
Positive
‘can do’ attitude and result-oriented.
·
Strong
ability to uncover new revenue opportunities and create productive, long-term
customer relationships.
·
Ability
to organize, prioritize, and clarify deliverables.
·
Ability
to make business and people decisions, while creating positive energy in the
face of challenges.
·
Strong
problem solving skills and the ability to balance it with moving with speed to
achieve results.
·
Excellent
Communication Skills
·
Negotiating
Skills
Responsibilities
The Sales Manager, will be responsible for managing business relationships at a senior level with customers , to identify opportunities for growth and increased revenue for Main One as well as improve the customer experience. He will manage existing relationships with customers, understanding their business model and market to be able to assist in the development of strategies that will enable both Main One and the Customer to grow and succeed.
Specifically, the Sales Manager, will:
The Sales Manager, will be responsible for managing business relationships at a senior level with customers , to identify opportunities for growth and increased revenue for Main One as well as improve the customer experience. He will manage existing relationships with customers, understanding their business model and market to be able to assist in the development of strategies that will enable both Main One and the Customer to grow and succeed.
Specifically, the Sales Manager, will:
·
Engage
and interact with decision makers at a senior level to identify new and
emerging business opportunities for Main One.
·
Build and
maintain productive business relationships with these decision makers to
understand the Customers’ strategic direction and explore opportunities for
Main One to gain a larger share of the Customers’ wallets.
·
Provide
to the Line manager with the necessary sales reports, budgets, sales plan, and
market analysis.
·
Co-ordinate
with relevant technical teams such as Transmission and IP Engineering team to
ensure timely delivery of services to the customer.
·
Speak
positively and enthusiastically about the company and its products and services
to ensure that a professional company and brand image is provided at all times
to customers and colleagues.
·
Work with
other support teams such as Technical Sales, Legal, Finance and Service
Delivery to resolve any customer queries or problems in a timely and effective
manner in order to achieve and maintain customer satisfaction.
·
Lead,
implement, and communicate the sales strategies and coordinate the
action plans.
·
Manage
the execution of team sales plan to achieve sales targets as defined by Main
One.
·
Be the
primary contact person for accounts, planning and managing the overall business
relationships between them and Main One.
·
Bring to
bear own knowledge and experience of selling in the telecoms sector on the
team, defining and implementing developmental strategies that will
support the growth of the team and generate increased revenue for the company.
·
Drive
results through others, manage team performance, set clear expectations, and
hold team accountable against business metrics.
·
Oversee
efforts of the team on accounts by reviewing sales proposals and negotiating
with clients.
Qualifications:
·
Bachelor
Degree in a relevant discipline.
·
Post
graduate/relevant professional qualification will be an advantage.
·
At least
ten (10) years’ relevant sales experience with at least four (4) years in
supervisory role.
Competencies:
·
Extensive
knowledge of the sector’s sales principles and practices, and an ability to
coach others on them.
·
Understanding
of local markets, customers and competition in order to target needs and drive
sales.
·
Excellent
Communication Skills
·
Negotiating
Skills
·
Analytical
Thinking
·
Excellent
Relationship Management
·
Proficiency
in MS Office Productivity Tools
·
Experience
in selling bandwidth capacity, Internet services products or telecommunications
products
·
Positive
‘can do’ attitude and result-oriented.
·
Ability
to grow the business, with proven success of client return on investment.
·
Strong
ability to uncover new revenue opportunities and create productive, long-term
customer relationships.
·
Strategic
self-starter with entrepreneurial drive and an ability to organize, prioritize,
and clarify deliverables.
·
Ability
to make business and people decisions, while creating positive energy in the
face of challenges.
·
Strong
problem solving skills and the ability to balance it with moving with speed to
achieve results.
·
Technical
& Professional proficiency
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