SkyWest Airlines is a North American airline
owned by SkyWest, Inc. and headquartered in St. George, Utah, USA. SkyWest
however, operates on a global airline level. SkyWest Airlines flies to 480
cities, in 41 countries; China, seven south American countries and five
countries in Africa and the Middle-East, etc.
The airline serves as a feeder airline, operating under contract with various major carriers. It flies as SkyWest Airlines in a partnership with Alaska Airlines, as United Express on behalf of United Airlines, as US Airways Express on behalf of US Airways, as Delta Connection on behalf of Delta Air Lines, and as American Eagle on behalf of American Airlines.
SkyWest Airlines is recruiting to fill the position of:
Job Title: Airline Ticket Agent
Location: Lagos
The airline serves as a feeder airline, operating under contract with various major carriers. It flies as SkyWest Airlines in a partnership with Alaska Airlines, as United Express on behalf of United Airlines, as US Airways Express on behalf of US Airways, as Delta Connection on behalf of Delta Air Lines, and as American Eagle on behalf of American Airlines.
SkyWest Airlines is recruiting to fill the position of:
Job Title: Airline Ticket Agent
Location: Lagos
Role
SkyWest Customer Service ticket and gate agents are responsible for ticketing and re-booking passengers, boarding flights, assisting passengers with special needs, resolving customer concerns and other duties as assigned. Customer Service ticket and gate agents interact directly with our customers and should represent SkyWest’s professional and positive image at all times.
Essential Duties and Responsibilities
SkyWest Customer Service ticket and gate agents are responsible for ticketing and re-booking passengers, boarding flights, assisting passengers with special needs, resolving customer concerns and other duties as assigned. Customer Service ticket and gate agents interact directly with our customers and should represent SkyWest’s professional and positive image at all times.
Essential Duties and Responsibilities
·
Greet and assist all customers in a prompt, friendly and
courteous manner
·
Present a professional and positive image of SkyWest Airlines
·
Provide check-in assistance, ticketing changes, re-booking of
itineraries and special service requests for passengers
·
Check and accept passenger baggage
·
Board/deplane flights and escort passengers to and from aircraft
as needed, includes pushing wheelchairs and assisting other passengers with
additional needs
·
Comply with all safety procedures and airline policies
·
Provide accurate gate, flight arrival and departure information,
as well as answer general inquires
·
Assist unaccompanied minors and passengers with special needs,
resolve customer concerns and perform other duties as assigned
·
Maintain thorough knowledge of policies and processes pertaining
to unaccompanied minors, law enforcement officers, hazmat, airfreight
acceptance and other regulatory requirements
·
Provide clear and accurate communication to passengers, agents,
flight crews and vendors
Qualifications and Requirements
·
Minimum of SSCE
·
1-3 years of experience
·
Good communication skills.
Job Title: IT Consultant
Location: Lagos
Job Summary
Location: Lagos
Job Summary
·
To ensure database and all IT tools are working effectively.
Responsibilities
·
Manage and maintain company's IT Infrastructure, including
hardware, operating systems, networks, applications etc.
·
Install and configure computer systems, diagnose hardware/software
faults and solve technical and applications problems.
·
Provide first hand user support e.g. setting up new user
accounts and user profiles and dealing with password changes, resolving
day-to-day staff IT complaints and issues using standard troubleshooting
techniques.
·
Act as technical consultant in house and to our clients.
·
Design, develop, and manage database.
·
Ensure proper security of all databases and their respective
database management systems in accordance with security policies and
procedures.
·
Control and manage database configuration including installing
and upgrading software.
·
Analyze and resolve database system production problems,
including the analysis of user requirements and statistics.
·
Liaise with external IT consultants in the roll-out of new
applications as well as provision of second level IT support.
·
Website management.
·
To train staff on usage of IT tools.
·
Significant experience wish network technologies, including
local-area network (LAN) protocols, wide-area network (WAN) protocols, IP
routing and DMS.
·
Very strong Excel and database skills (Access, MysQL, SOL
Server, ASP.NET, HTML, CSS, JavaScript, C#/VB.NET, TFS.
·
Meet with managers to discuss system requirements,
specifications, costs and timelines.
Qualifications and Requirements
·
Bachelor's degree in Computer Science, Management Information
Systems, or a related technical or business field with a minimum division of
2:1 (second class upper honors)
·
A master's degree and certificate or Diploma in Database or
Computer Science. Microsoft Certification (or related Certification) will be an
added advantage.
·
Minimum of 2 - 5 years' experience.
·
Proficient in the use of Oracle, Java, SQL and other related
applications.
·
Highly Skillful in the use of computers and Internet navigation.
·
Excellent Skills in Document production, including letter
drafting ability and Filing Management.
·
Proficiency as well as consistency in the management of admin
related tasks.
·
Strong interpersonal skills and good organizational
communication ability.
·
High motivation and dedicated efforts to work towards the
maintenance of clean and clear environment in the office surroundings.
·
Ability to work independently,
·
Great mathematical skills,
·
An eye for detail, and
·
Ability to work under pressure
·
Programming and application development
·
Project management
·
Help desk/Technical support.
Method of Application
Interested and qualified candidates should send their CV's to: info@skywestrecruit.com
Application Deadline 30th July, 2014.
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