IAN Associates is recruiting for qualified
candidates to fill the positions of:
Job Title: Automobile Service Manager
Location: Lagos
Job Description:
Job Title: Automobile Service Manager
Location: Lagos
Job Description:
·
Ensure that the Service Department achieves target objectives by
ongoing (period by period) examination of accounts, daily & weekly
operating controls, system information, industry reports and public domain
information and manufacturer’s composite figures (monthly).
·
Ensure that corrective action is taken where adverse variations
to target achievement occur or inadequate performance is suspected. Instigate
actions and strategies to bring about necessary improvements
·
Ensure accurate recording of parts and service times, job
costing and invoicing in the Service Department.
·
Ensure premises, tools, equipment and other dealership assets
are controlled and used effectively to complete customer repairs within time
expectations.
·
Improve on the quality of commitment to customer service and
retention by enhanced facilities, improved technical skills and high standards
of quality workmanship as well as best practice in customer handling and
communication
·
Maintain daily workshop timekeeping and labour productivity
records to monitor the effective use of technician and productive labour.
Monitor hours attended and worked in order to achieve labour efficiency
targets.
·
Maintain close scrutiny of developments and events within the
motor industry which will impact on future business opportunity, legislation or
trading practices.
·
Establish the levels of staff required to achieve the
established organisational targets and objectives.
·
Recruit and train Service Department staff, subject to authority
delegated to line Managers.
·
Recruit the agreed number of apprentices and trainees. Ensure
that training and development processes are fully maintained so that future
productive personnel requirements are satisfied.
Qualifications and Requirements:
·
Minimum of a Diploma in a relevant discipline
·
10-15 years experience
·
Excellent managerial skills
·
Excellent problem solving and managerial skills
·
Excellent communication and interpersonal skills
Job Title: Automobile Technicians
Location: Lagos
Job Description:
Location: Lagos
Job Description:
·
Maintains vehicle functional condition by listening to
complaints; conducting inspections; repairing engine failures; repairing
mechanical and electrical systems malfunctions; replacing parts and components.
·
Perform routine maintenance procedures, such as rotating tires,
changing the oil, lubricating engine parts and tuning up the electrical system,
including inspecting belts, hoses and mechanical systems to be sure that all
are operating properly.
·
Repair, remove and replace old or broken parts such as pistons
and rods in the engine, rebuilding faulty assemblies such as steering systems,
repairing or replacing brakes and repairing heating, cooling and electrical
systems.
·
Repair or replace transmissions, shock absorbers, carburetors,
distributors, radiators, ignition systems and a host of other circuits, parts
or systems. Fix or adjust a car's accessories such as windshield wipers, radios
and mirrors.
·
With aid of computers, diagnose troubleshot, spot problems with
engine oil pressure and ignitions suing pressure indicators and voltage meters.
Use power wrenches, welding torches and hand, special tools including pliers,
scanners, screwdrivers etc.
·
Keep equipment available for use by inspecting and testing
vehicles; completing preventive maintenance such as, engine tune-ups, oil
changes, tire rotation and changes, wheel balancing, replacing filters.
·
Verifies vehicle serviceability by conducting test drives;
adjusting controls and systems. Efficient use of workshop consumables. Stores
and retrieves vehicles by driving and parking vehicles.
·
Keeps workshop equipment operating by following operating
instructions; troubleshooting breakdowns; maintaining supplies; performing
preventive maintenance; calling for repairs.
·
Record and make available on request, the results of vehicle
inspection on a checklist or any other database required by the Workshop
Supervisor and/or Management.
·
To use technical skills in maintenance / servicing and repairs
of light or heavy vehicles
·
To aid diagnostic capability and problem solving in workshop
department using modern diagnostics tools and equipments.
·
Demonstrate strong maintenance / servicing and repairs
speciality in one or more of key Nigerian Automobile brands: Toyota, Hyundai,
Peugeot, BMW, Honda, Mitsubishi, Mercedes Benz Etc.
·
Efficiently carry out routine and complete / heavy maintenance,
servicing and repairs in one or more of Technical diagnostics, Mechanical,
Electrical, Air Conditioning, Wheel Aligning & Tyre Fitting on light or heavy
vehicles.
·
To deliver first time, first fix within manufacturers
recommended time.
·
To follow the Policy & Procedure of the organization.
·
To provide technical guidance, coaching and support to the
technical teams.
Qualification and Requirements:
·
5 years in similar role
·
Degree or equivalent in mechanical or general engineering
background. Lower qualifications with good experience is acceptable
·
Experience in Workshop team structures is an added advantage
·
Experience in Computerized Job Management is an added advantage
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