Monday, 15 July 2013

GB JOBS: Personal Financial Consultant at Standard Chartered Bank

Standard Chartered PLC is a leading international bank, listed on the London, Hong Kong and Mumbai stock exchanges. It has operated for over 150 years in some of the world's most dynamic markets and earns more than 90 per cent of its income and profits in Asia, Africa andthe Middle East. This geographic focus and commitment to developing deep relationships with clients and customers has driven the Bank's growth in recent years. 



Job Description

Personal Financial Consultant
•Managing the customer service function to ensure the delivery of quality service to customers, the projection of a professional and warm image, maintenance of operational controls and improvement in operational efficiency.
To acquire , grow and deepen customer relationships in the Wealth segment and SME segment through excellent service delivery, with special focus on the analysis of their personal , financial as well as investment needs and objectives

Key Roles & Responsibilities

Enter roles and responsibilities
•Attend to customer sales/enquiries
•Evaluate customer needs and provide advice as to products required
•Cross sell bank’s products to current/potential customers
•Carry out effective sales and Relationship management through direct salesand referrals
•Grow and manage customer base in the Personal /SME Portfolio segment
•Complaint handling and resolution
•Card/Cheque book custodian
•Card/Cheque book activation

Qualifications & Skills

Enter qualifications and skills
A minimum of a 2nd Class degree, At least 2- 6 years sales experiance in a similar role
Good sales/service skills, Strong communication skills 


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1 comment:

GUSTYS BLOG said...

THANK YOU FOR YOUR COMMENT.