We seek a
proactive, focused, intelligent, resourceful and professional candidate to fill
the position of an:
ICT
SUPERVISOR
Location:
Port Harcourt
The Job
The right
candidate shall supervise our client's core ICT Business Support activities to
ensure fit for purpose ICT Services Delivery by in-house and third party
service providers
Roles &
Responsibilities
Effectively
supervise the operations and resources of the ICT Unit following industry best
practices
Define,
develop and periodically review techniques to improve the ICT Service Delivery
Develop
working relationships with various departments to ensure that ICT resources are
efficiently and effectively utilised to ensure business continuity
Ensure that
the established ICT governance and compliance policies and procedures are
effectively and professionally practiced
Ensure that
services being provided by third party service providers are not only within
the terms of their respective SLA but meets and preferably exceeds expectations
Prepare
progress and other reports to management in a timely and professional manner
Some Of The
Services To Be Covered
WAN, VSAT,
LAN, Radio Networks and links; inter and intra Location Telephone Network
Service
Subscriptions Telephone, Blackberry, Internet, DSTV etc
Server/System
Administration, Data Backup and recovery systems
Email
services, Website and other hosted systems Database and other Application
Support Services
End User
Helpdesk Support/incident management services
Qualifications
A good first
degree in Electronic or Computer Engineering or any other relevant field
An
appropriate post graduate qualification shall be an added advantage
ITIL V3
Certification or similar shall also be an advantage
Experience
& Skills
Dynamic ICT
Professional dedicated to ensuring quality ICT Service Management
Possess a
focused and professional attitude to work
Have a
minimum of 5 years of cognate experience in ICT Support Services delivery
Possess
superb analytical and trouble shooting skills with occasional requirement for
physical involvement
Possess
good knowledge of Server administration and networking
Be
proactive; a fast learner; possess keen communications and inter-personal
skills
Have the
ability to work without supervision and under pressure
Possess
excellent abilities to lead, manage and develop sub-ordinates
The work
scope may require occasional travel and the periodic need for extended work
hours
Remunerations,
Terms and Conditions
Negotiable
but quite attractive
Method of Application
Interested and suitably qualified candidates
should send their application letters and curriculum vitae to: recruitment@dsi-intearated.com
Deadline:
27/6/2013
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