Job Description
Personal Financial Consultant
•Managing the customer service function to ensure the delivery of quality service to customers, the projection of a professional and warm image, maintenance of operational controls and improvement in operational efficiency.
To acquire , grow and deepen customer relationships in the Wealth segment and SME segment through excellent service delivery, with special focus on the analysis of their personal , financial as well as investment needs and objectives
Key Roles & Responsibilities
Enter roles and responsibilities
•Attend to customer sales/enquiries
•Evaluate customer needs and provide advice as to products required
•Cross sell bank’s products to current/potential customers
•Carry out effective sales and Relationship management through direct sales and referrals
•Grow and manage customer base in the Personal /SME Portfolio segment
•Complaint handling and resolution
•Card/Cheque book custodian
•Card/Cheque book activation
Qualifications & Skills
Enter qualifications and skills
A minimum of a 2nd Class degree, At least 2- 6 years sales experiance in a similar role
Good sales/service skills, Strong communication skills
APPLY HERE
•Managing the customer service function to ensure the delivery of quality service to customers, the projection of a professional and warm image, maintenance of operational controls and improvement in operational efficiency.
To acquire , grow and deepen customer relationships in the Wealth segment and SME segment through excellent service delivery, with special focus on the analysis of their personal , financial as well as investment needs and objectives
Key Roles & Responsibilities
Enter roles and responsibilities
•Attend to customer sales/enquiries
•Evaluate customer needs and provide advice as to products required
•Cross sell bank’s products to current/potential customers
•Carry out effective sales and Relationship management through direct sales and referrals
•Grow and manage customer base in the Personal /SME Portfolio segment
•Complaint handling and resolution
•Card/Cheque book custodian
•Card/Cheque book activation
Qualifications & Skills
Enter qualifications and skills
A minimum of a 2nd Class degree, At least 2- 6 years sales experiance in a similar role
Good sales/service skills, Strong communication skills
APPLY HERE
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