1) WB Risk Governance
Job Description
•To provide various management and
regulatory report in relation to the banks exposures. Ensure data accuracy and
completeness. Coordinate and consolidate all regulatory reports emanating from
the department.
•Assist the Business Head in directing and overseeing the day-to-day management of operational risks in the department including driving and directing compliance.
•To handle reconciliation of all nature for credit service delivery.
•To coordinate and arrange all risk governance meetings
•Partner other departments and the business operational risk manager on operational risk matters to ensure business growth is balanced with risk management and control.
•Ensure proper functioning of day-to-day controls, periodic monitoring activities.
•Provide efficient administrative support to the CCRO/SCO, WA & SCO Nigeria
•CCRO’s presentations for Management / Governance meetings
•Assist the Business Head in directing and overseeing the day-to-day management of operational risks in the department including driving and directing compliance.
•To handle reconciliation of all nature for credit service delivery.
•To coordinate and arrange all risk governance meetings
•Partner other departments and the business operational risk manager on operational risk matters to ensure business growth is balanced with risk management and control.
•Ensure proper functioning of day-to-day controls, periodic monitoring activities.
•Provide efficient administrative support to the CCRO/SCO, WA & SCO Nigeria
•CCRO’s presentations for Management / Governance meetings
Key Roles & Responsibilities
RISK GOVERNANCE AND REGULATORY REPORTS
•To produce and review the various Risk Governance Report : EA Action Point Tracker, Executive Risk Committee Report (Credit Risk InformationPack), Risk MI analysis, Overdue Reviews & Extensions
•To produce the following monthly reports: Month End returns (Africa Regional Office) a. Country risk triggers b.EA Summary report .c. Vigilance report d. BCA Approval Report
•To conduct various KCSA checks – BCA Oversight (monthly), KCSA – Quarterly
•To collate the following Board Papers – QUARTERLY
a.GSAM report,
b.CCRO Report,
c.Approved facilities
d.Pipeline Deals
e.Risk Committee Minutes,
f.Market/Operational Risk pack
g.Nigeria Economic update
•To produce & reconcile the GL Printout Report
•To produce and submit Credit Bureau Reports – Credit Registry, Credit Reference, eFass.
•To perform early Alert reconciliation monthly (Early Alert SCI spool & country report)
OPERATIONAL RISK MANAGEMENT
To assist the Unit Head in the creation and sustenance of a strong operational risk control environment by undertaking periodic self-assessment of key controls to assess the proper functioning and adequacy of existing controls and assist in coordinating, facilitating and promoting the understanding of operational risk and implementation and management of the OR within the unit.
•Act as OR coordinator for the Unit
•To adhere to the agreed KCSA plans and approach
•To identify and report all exceptions on non compliance with standard controls
•To identify and report all weaknesses inherent in the standard controls
•To maintain proper record keeping on all KCSA related activities
•To maintain independence in the conduct of KCSA i.e. not selecting and reviewing sample of self-performed transactions
Qualifications & Skills
•Good working knowledge of the bank’s operating systems.
•Good communication and inter-personal skills.
•Good working knowledge of the Banks products and services.
•Good working knowledge of the operation of other departments.
•Proven supervisory and management skills.
•Good PC skills (Microsoft Office).
Minimum 1st Degree in a relevant discipline
Must have relevant skill in reporting.
Not less than 3 years experience, experience in credit risk control will be an added advantage.
In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required.
Diversity & Inclusion
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.
Company Description
Standard Chartered PLC is a leading international bank,
listed on the London, Hong Kong and Mumbai stock exchanges.
It has operated for over 150 years in some of the world's most dynamic markets
and earns more than 90 per cent of its income and profits in Asia, Africa and
the Middle East. This geographic focus and commitment to developing deep
relationships with clients and customers has driven the Bank's growth in recent
years.
With 1,700 offices in 70 markets, Standard Chartered offers exciting and challenging international career opportunities for around 85,000 staff. It is committed to building a sustainable business over the long term and is trusted worldwide for upholding high standards of corporate governance, social responsibility, environmental protection and employee diversity. The Bank's heritage and values are expressed in its brand promise, Here for good.
With 1,700 offices in 70 markets, Standard Chartered offers exciting and challenging international career opportunities for around 85,000 staff. It is committed to building a sustainable business over the long term and is trusted worldwide for upholding high standards of corporate governance, social responsibility, environmental protection and employee diversity. The Bank's heritage and values are expressed in its brand promise, Here for good.
Additional Information
Posted:
July 2, 2013
Type:
Full-time
Experience:
Not Applicable
Functions:
Sales, Accounting/Auditing
Industries:
Banking, Financial Services, Investment
Banking
Employer Job ID:
386633
Job ID:
6268008
2) SME ECDD
MAKER
Job Description
1. review of all ETB
accounts due for migration
2. preparation of ecdd and CDD checklist
3. picking of deficiencies
Key Roles & Responsibilities
1. ensuring accuracy of information picked on ecdd checklist
2. review of sigcap, ebbs and file and picking out any deficiencies.
3. forwarding these deficiencies to the checker
Qualifications & Skills
1. sound knowledge of the CDD/KYC requirement
2. sound knowledge of the various SME account opening requirement.
3. sound knowledge of the AML requirement
4. knowledge and application of the SME 9 point agenda
In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required.
Diversity & Inclusion
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.
2. preparation of ecdd and CDD checklist
3. picking of deficiencies
Key Roles & Responsibilities
1. ensuring accuracy of information picked on ecdd checklist
2. review of sigcap, ebbs and file and picking out any deficiencies.
3. forwarding these deficiencies to the checker
Qualifications & Skills
1. sound knowledge of the CDD/KYC requirement
2. sound knowledge of the various SME account opening requirement.
3. sound knowledge of the AML requirement
4. knowledge and application of the SME 9 point agenda
In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required.
Diversity & Inclusion
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.
Company Description
Standard Chartered PLC is a leading
international bank, listed on the London, Hong Kong and Mumbai stock exchanges.
It has operated for over 150 years in some of the world's most dynamic markets
and earns more than 90 per cent of its income and profits in Asia, Africa and
the Middle East. This geographic focus and commitment to developing deep
relationships with clients and customers has driven the Bank's growth in recent
years.
With 1,700 offices in 70 markets, Standard Chartered offers exciting and challenging international career opportunities for around 85,000 staff. It is committed to building a sustainable business over the long term and is trusted worldwide for upholding high standards of corporate governance, social responsibility, environmental protection and employee diversity. The Bank's heritage and values are expressed in its brand promise, Here for good.
With 1,700 offices in 70 markets, Standard Chartered offers exciting and challenging international career opportunities for around 85,000 staff. It is committed to building a sustainable business over the long term and is trusted worldwide for upholding high standards of corporate governance, social responsibility, environmental protection and employee diversity. The Bank's heritage and values are expressed in its brand promise, Here for good.
Additional Information
Posted:
July 2, 2013
Type:
Full-time
Experience:
Not Applicable
Functions:
Project Management
Industries:
Banking, Financial Services, Investment
Banking
Employer Job ID:
388401
Job ID:
6268010
3) Personal
Financial Consultant
Job Description
The role holder is
responsible for managing the customer service function to ensure the delivery
of quality service to customers, the projection of a professional and warm
image, maintenance of operational controls and improvement in operational
efficiency.
To acquire, grow and deepen customer relationships in the Wealth segment and SME segment through excellent service delivery, with special focus on the analysis of their personal financial as well as investment needs and objectives.
Key Roles & Responsibilities
•The role holder is responsible for driving profitable volume growth through new business acquisition and maximizing every customer (both new and existing) engagement. The focus will be on the General Mass Market segment, uncovering customers’ needs and providing them with the right product & service solution from the full range of Consumer Banking products offered.
•In addition to acquiring new to bank customers, the role holder will manage an assigned portfolio of high value customers segment to further deepen existing relationships and grow share of wallet / potential value within the Bank.
•Must be customer centric and provide excellent customer service to complete customers’ experience.
Qualifications & Skills
•Minimum of a 2nd Class degree in a relevant course.
•3-5 years sales experience in a similar role
•Strong sales and relationship management skills
•Good Communication and Interpersonal skills.
•Role holder is expected to have some knowledge and experience in offering a range of products to meet customers’ needs but is unlikely to have the full knowledge and experience to offer all Consumer banking products
In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required.
Diversity & Inclusion
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.
To acquire, grow and deepen customer relationships in the Wealth segment and SME segment through excellent service delivery, with special focus on the analysis of their personal financial as well as investment needs and objectives.
Key Roles & Responsibilities
•The role holder is responsible for driving profitable volume growth through new business acquisition and maximizing every customer (both new and existing) engagement. The focus will be on the General Mass Market segment, uncovering customers’ needs and providing them with the right product & service solution from the full range of Consumer Banking products offered.
•In addition to acquiring new to bank customers, the role holder will manage an assigned portfolio of high value customers segment to further deepen existing relationships and grow share of wallet / potential value within the Bank.
•Must be customer centric and provide excellent customer service to complete customers’ experience.
Qualifications & Skills
•Minimum of a 2nd Class degree in a relevant course.
•3-5 years sales experience in a similar role
•Strong sales and relationship management skills
•Good Communication and Interpersonal skills.
•Role holder is expected to have some knowledge and experience in offering a range of products to meet customers’ needs but is unlikely to have the full knowledge and experience to offer all Consumer banking products
In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required.
Diversity & Inclusion
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.
Company Description
Standard Chartered PLC is a leading
international bank, listed on the London, Hong Kong and Mumbai stock exchanges.
It has operated for over 150 years in some of the world's most dynamic markets
and earns more than 90 per cent of its income and profits in Asia, Africa and
the Middle East. This geographic focus and commitment to developing deep
relationships with clients and customers has driven the Bank's growth in recent
years.
With 1,700 offices in 70 markets, Standard Chartered offers exciting and challenging international career opportunities for around 85,000 staff. It is committed to building a sustainable business over the long term and is trusted worldwide for upholding high standards of corporate governance, social responsibility, environmental protection and employee diversity. The Bank's heritage and values are expressed in its brand promise, Here for good.
With 1,700 offices in 70 markets, Standard Chartered offers exciting and challenging international career opportunities for around 85,000 staff. It is committed to building a sustainable business over the long term and is trusted worldwide for upholding high standards of corporate governance, social responsibility, environmental protection and employee diversity. The Bank's heritage and values are expressed in its brand promise, Here for good.
4) SME ECDD CHECKER
Job Description
1. monitoring of the
reviewers
2. ensuring timely review of the monthly accounts for the business
3. ensure that all ETB accounts are accurately migrated to the ecdd platfom
Key Roles & Responsibilities
1. accountable for acurate information migrated.
2. follow up with RMs for timely submission of deficient accounts.
3. follow up with the hub to ensure accounts dispatched are migrated
4. performing QA to ensure accuracy of migrated details
Qualifications & Skills
1. sound knowledge of the CDD/KYC requirement.
2. Sound knowledge of the AML requirement.
3. sound knowledge of the 9 points agenda
In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required.
Diversity & Inclusion
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.
2. ensuring timely review of the monthly accounts for the business
3. ensure that all ETB accounts are accurately migrated to the ecdd platfom
Key Roles & Responsibilities
1. accountable for acurate information migrated.
2. follow up with RMs for timely submission of deficient accounts.
3. follow up with the hub to ensure accounts dispatched are migrated
4. performing QA to ensure accuracy of migrated details
Qualifications & Skills
1. sound knowledge of the CDD/KYC requirement.
2. Sound knowledge of the AML requirement.
3. sound knowledge of the 9 points agenda
In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required.
Diversity & Inclusion
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.
Company Description
Standard Chartered PLC is a leading
international bank, listed on the London, Hong Kong and Mumbai stock exchanges.
It has operated for over 150 years in some of the world's most dynamic markets
and earns more than 90 per cent of its income and profits in Asia, Africa and
the Middle East. This geographic focus and commitment to developing deep
relationships with clients and customers has driven the Bank's growth in recent
years.
With 1,700 offices in 70 markets, Standard Chartered offers exciting and challenging international career opportunities for around 85,000 staff. It is committed to building a sustainable business over the long term and is trusted worldwide for upholding high standards of corporate governance, social responsibility, environmental protection and employee diversity. The Bank's heritage and values are expressed in its brand promise, Here for good.
With 1,700 offices in 70 markets, Standard Chartered offers exciting and challenging international career opportunities for around 85,000 staff. It is committed to building a sustainable business over the long term and is trusted worldwide for upholding high standards of corporate governance, social responsibility, environmental protection and employee diversity. The Bank's heritage and values are expressed in its brand promise, Here for good.
5) Branch Operations Manager, Ota.
Job Description
•Formulating,
implementing, managing and coordinating processes / operations in branch to
maximise operational health and continued branch stability in an efficient
operation where risks are well controlled.
•Create, develop and manage Branch’s based service delivery channels e.g. Cash Sites, card based products, etc and ensure their optimal contribution to banks profitability.
•To undertake periodic self-assessment on key controls to assess the proper functioning and adequacy of existing controls.
Assist in coordinating, facilitating and promoting understanding of operational risk and in implementation and management of OR within the Unit.
Key Roles & Responsibilities
Branch Operations & Support
•Responsible with Branch Manager for the setting of branch operations objectives, performing their respective appraisals as well as their training / development.
•Responsible for achieving the satisfactory grades in branch audits.
•Responsible for the provision of support, advice and guidance to the branch network regarding all areas of operations.
•Responsible for overall maintenance of the Branch assets & Custodian of Key register
•Dual custodian for Branch vault
•Ensure the reconciliation and control of the various branch suspense accounts and that outstanding are well managed.
•Responsible for supervising the ATM custodian and ensuring proper reconciliation of ATM related accounts.
•Monitor Frauds & forgeries in the region and recommend / implement appropriate actions to minimize occurrence of the same.
•Manage/control the activities of your direct reports & ensure that they are consistently appraised, motivated & performance is optimized.
•Account Opening/Static data processing and control
•Responsible for implementing, & managing automated distribution channels in Branches e.g. card based services, ATM’s
ensuring associated projects comply with group requirements on controls.
Budget
•Responsible for monitoring & controlling branch costs
•Responsible for Finance process re-engineering (reimbursement by H/O)
Operational Risk Policy
•Ensures all Branch operation practices comply with risk and compliance procedures & processes.
•Responsible for identifying and escalating areas of risk / loss and or system inefficiencies typically NOT covered by ORP documentation to UORM and wherever possible finding solutions to the aforementioned risks.
•Ensure completion of all Leading Key Risk Indicators/ KRI’s / KCSA issues relating to the branch.
•To assist UORM in developing and updating of procedures, controls and monitoring plans for Operational Risk Management
•Act as OR Coordinator for the section
•To adhere to the agreed KCSA plans and approach
•Responsible for consolidation & submission of all Branch Operational Risk documentation to UORM.
•To maintain proper record keeping on all KCSA related activities
•Initiate and coordinate efforts in implementing new regulatory and internal policy requirements
•Responsible for ensuring the quality of ongoing monitoring and issue resolution
•Conduct the relevant risk training for the line staff.
•Act as business partner to provide OR advise on new business products and initiatives.
•Responsible for developing the relevant control measures and monitoring plans
•To identify and report all weaknesses inherent in the standard controls
•To maintain independence in the conduct of KCSA, i.e. not selecting and reviewing sample of self-performed transactions
Operational Risk Monitoring
•Ensures all Branch transactions comply with internal and external policy and regulations-responsible for reviewing the following reports:
•System ID Control Report
•Daily EOD Snapshot Report
•Branch Gateway Error Log – unprocessed transactions
KYC
Ensure you remain alert to the risk of money laundering and assist in the Bank’s efforts in combating it by adhering to the principles in relation to:
“Identifying your customer, knowing your customer, reporting suspicions, safeguarding records and not disclosing suspicions to
Customers”.
Ensure your staff are trained in combating money laundering
Branches Stability
•Branch Clean up: Creation, generation & analysis of management reports on operational/risk issues.
•Create & implement processes/policies which will ensure that on-going operations are in order and which will result in superior delivery of services.
Qualifications & Skills
•Minimum university degree or equivalent with branch banking operations experience.
•High analytical and problem solving ability gained through professional & practical experience.
•Ability to work in a turbulent and un-predictable environment where responding and managing change is essential.
•Sound leadership, decision making and management abilities.
•Project management skills ranging from project planning to implementation.
In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required.
Diversity & Inclusion
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.
•Create, develop and manage Branch’s based service delivery channels e.g. Cash Sites, card based products, etc and ensure their optimal contribution to banks profitability.
•To undertake periodic self-assessment on key controls to assess the proper functioning and adequacy of existing controls.
Assist in coordinating, facilitating and promoting understanding of operational risk and in implementation and management of OR within the Unit.
Key Roles & Responsibilities
Branch Operations & Support
•Responsible with Branch Manager for the setting of branch operations objectives, performing their respective appraisals as well as their training / development.
•Responsible for achieving the satisfactory grades in branch audits.
•Responsible for the provision of support, advice and guidance to the branch network regarding all areas of operations.
•Responsible for overall maintenance of the Branch assets & Custodian of Key register
•Dual custodian for Branch vault
•Ensure the reconciliation and control of the various branch suspense accounts and that outstanding are well managed.
•Responsible for supervising the ATM custodian and ensuring proper reconciliation of ATM related accounts.
•Monitor Frauds & forgeries in the region and recommend / implement appropriate actions to minimize occurrence of the same.
•Manage/control the activities of your direct reports & ensure that they are consistently appraised, motivated & performance is optimized.
•Account Opening/Static data processing and control
•Responsible for implementing, & managing automated distribution channels in Branches e.g. card based services, ATM’s
ensuring associated projects comply with group requirements on controls.
Budget
•Responsible for monitoring & controlling branch costs
•Responsible for Finance process re-engineering (reimbursement by H/O)
Operational Risk Policy
•Ensures all Branch operation practices comply with risk and compliance procedures & processes.
•Responsible for identifying and escalating areas of risk / loss and or system inefficiencies typically NOT covered by ORP documentation to UORM and wherever possible finding solutions to the aforementioned risks.
•Ensure completion of all Leading Key Risk Indicators/ KRI’s / KCSA issues relating to the branch.
•To assist UORM in developing and updating of procedures, controls and monitoring plans for Operational Risk Management
•Act as OR Coordinator for the section
•To adhere to the agreed KCSA plans and approach
•Responsible for consolidation & submission of all Branch Operational Risk documentation to UORM.
•To maintain proper record keeping on all KCSA related activities
•Initiate and coordinate efforts in implementing new regulatory and internal policy requirements
•Responsible for ensuring the quality of ongoing monitoring and issue resolution
•Conduct the relevant risk training for the line staff.
•Act as business partner to provide OR advise on new business products and initiatives.
•Responsible for developing the relevant control measures and monitoring plans
•To identify and report all weaknesses inherent in the standard controls
•To maintain independence in the conduct of KCSA, i.e. not selecting and reviewing sample of self-performed transactions
Operational Risk Monitoring
•Ensures all Branch transactions comply with internal and external policy and regulations-responsible for reviewing the following reports:
•System ID Control Report
•Daily EOD Snapshot Report
•Branch Gateway Error Log – unprocessed transactions
KYC
Ensure you remain alert to the risk of money laundering and assist in the Bank’s efforts in combating it by adhering to the principles in relation to:
“Identifying your customer, knowing your customer, reporting suspicions, safeguarding records and not disclosing suspicions to
Customers”.
Ensure your staff are trained in combating money laundering
Branches Stability
•Branch Clean up: Creation, generation & analysis of management reports on operational/risk issues.
•Create & implement processes/policies which will ensure that on-going operations are in order and which will result in superior delivery of services.
Qualifications & Skills
•Minimum university degree or equivalent with branch banking operations experience.
•High analytical and problem solving ability gained through professional & practical experience.
•Ability to work in a turbulent and un-predictable environment where responding and managing change is essential.
•Sound leadership, decision making and management abilities.
•Project management skills ranging from project planning to implementation.
In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required.
Diversity & Inclusion
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.
Company Description
Standard Chartered PLC is a leading
international bank, listed on the London, Hong Kong and Mumbai stock exchanges.
It has operated for over 150 years in some of the world's most dynamic markets
and earns more than 90 per cent of its income and profits in Asia, Africa and
the Middle East. This geographic focus and commitment to developing deep relationships
with clients and customers has driven the Bank's growth in recent years.
With 1,700 offices in 70 markets, Standard Chartered offers exciting and challenging international career opportunities for around 85,000 staff. It is committed to building a sustainable business over the long term and is trusted worldwide for upholding high standards of corporate governance, social responsibility, environmental protection and employee diversity. The Bank's heritage and values are expressed in its brand promise, Here for good.
With 1,700 offices in 70 markets, Standard Chartered offers exciting and challenging international career opportunities for around 85,000 staff. It is committed to building a sustainable business over the long term and is trusted worldwide for upholding high standards of corporate governance, social responsibility, environmental protection and employee diversity. The Bank's heritage and values are expressed in its brand promise, Here for good.
6)
Senior Branch Operations Manager, Lagos
Job Description
•Formulating,
implementing, managing and coordinating processes / operations in branches to
maximise operational health and continued branch stability in an efficient
operation where risks are well controlled.
•Create, develop and manage Branch’s based service delivery channels e.g. Cash Sites, card based products, etc and ensure their optimal contribution to banks profitability.
•To undertake periodic self-assessment on key controls to assess the proper functioning and adequacy of existing controls.
Assist in coordinating, facilitating and promoting understanding of operational risk and in implementation and management of OR within the Unit.
Key Roles & Responsibilities
Branch Operations & Support
•Responsible with Branch Manager for the setting of branch operations objectives, performing their respective appraisals as well as their training / development.
•Responsible for achieving the satisfactory grades in branch audits.
•Responsible for the provision of support, advice and guidance to the branch network regarding all areas of operations.
•Responsible for overall maintenance of the Branch assets & Custodian of Key register
•Dual custodian for Branch vault
•Ensure the reconciliation and control of the various branch suspense accounts and that outstanding are well managed.
•Responsible for supervising the ATM custodian and ensuring proper reconciliation of ATM related accounts.
•Monitor Frauds & forgeries in the region and recommend / implement appropriate actions to minimize occurrence of the same.
•Manage/control the activities of your direct reports & ensure that they are consistently appraised, motivated & performance is optimized.
•Account Opening/Static data processing and control
•Responsible for implementing, & managing automated distribution channels in Branches e.g. card based services, ATM’s
ensuring associated projects comply with group requirements on controls.
Budget
•Responsible for monitoring & controlling branch costs
•Responsible for Finance process re-engineering (reimbursement by H/O)
Operational Risk Policy
•Ensures all Branch operation practices comply with risk and compliance procedures & processes.
•Responsible for identifying and escalating areas of risk / loss and or system inefficiencies typically NOT covered by ORP documentation to UORM and wherever possible finding solutions to the aforementioned risks.
•Ensure completion of all Leading Key Risk Indicators/ KRI’s / KCSA issues relating to the branch.
•To assist UORM in developing and updating of procedures, controls and monitoring plans for Operational Risk Management
•Act as OR Coordinator for the section
•To adhere to the agreed KCSA plans and approach
•Responsible for consolidation & submission of all Branch Operational Risk documentation to UORM.
•To maintain proper record keeping on all KCSA related activities
•Initiate and coordinate efforts in implementing new regulatory and internal policy requirements
•Responsible for ensuring the quality of ongoing monitoring and issue resolution
•Conduct the relevant risk training for the line staff.
•Act as business partner to provide OR advise on new business products and initiatives.
•Responsible for developing the relevant control measures and monitoring plans
•To identify and report all weaknesses inherent in the standard controls
•To maintain independence in the conduct of KCSA, i.e. not selecting and reviewing sample of self-performed transactions
Operational Risk Monitoring
•Ensures all Branch transactions comply with internal and external policy and regulations-responsible for reviewing the following reports:
•System ID Control Report
•Daily EOD Snapshot Report
•Branch Gateway Error Log – unprocessed transactions
KYC
Ensure you remain alert to the risk of money laundering and assist in the Bank’s efforts in combating it by adhering to the principles in relation to:
“Identifying your customer, knowing your customer, reporting suspicions, safeguarding records and not disclosing suspicions to
Customers”.
Ensure your staff are trained in combating money laundering
Branches Stability
•Branch Clean up: Creation, generation & analysis of management reports on operational/risk issues.
•Create & implement processes/policies which will ensure that on-going operations are in order and which will result in superior delivery of services.
Qualifications & Skills
•Minimum university degree or equivalent with branch banking operations experience.
•High analytical and problem solving ability gained through professional & practical experience.
•Ability to work in a turbulent and un-predictable environment where responding and managing change is essential.
•Sound leadership, decision making and management abilities.
•Project management skills ranging from project planning to implementation.
In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required.
Diversity & Inclusion
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.
•Create, develop and manage Branch’s based service delivery channels e.g. Cash Sites, card based products, etc and ensure their optimal contribution to banks profitability.
•To undertake periodic self-assessment on key controls to assess the proper functioning and adequacy of existing controls.
Assist in coordinating, facilitating and promoting understanding of operational risk and in implementation and management of OR within the Unit.
Key Roles & Responsibilities
Branch Operations & Support
•Responsible with Branch Manager for the setting of branch operations objectives, performing their respective appraisals as well as their training / development.
•Responsible for achieving the satisfactory grades in branch audits.
•Responsible for the provision of support, advice and guidance to the branch network regarding all areas of operations.
•Responsible for overall maintenance of the Branch assets & Custodian of Key register
•Dual custodian for Branch vault
•Ensure the reconciliation and control of the various branch suspense accounts and that outstanding are well managed.
•Responsible for supervising the ATM custodian and ensuring proper reconciliation of ATM related accounts.
•Monitor Frauds & forgeries in the region and recommend / implement appropriate actions to minimize occurrence of the same.
•Manage/control the activities of your direct reports & ensure that they are consistently appraised, motivated & performance is optimized.
•Account Opening/Static data processing and control
•Responsible for implementing, & managing automated distribution channels in Branches e.g. card based services, ATM’s
ensuring associated projects comply with group requirements on controls.
Budget
•Responsible for monitoring & controlling branch costs
•Responsible for Finance process re-engineering (reimbursement by H/O)
Operational Risk Policy
•Ensures all Branch operation practices comply with risk and compliance procedures & processes.
•Responsible for identifying and escalating areas of risk / loss and or system inefficiencies typically NOT covered by ORP documentation to UORM and wherever possible finding solutions to the aforementioned risks.
•Ensure completion of all Leading Key Risk Indicators/ KRI’s / KCSA issues relating to the branch.
•To assist UORM in developing and updating of procedures, controls and monitoring plans for Operational Risk Management
•Act as OR Coordinator for the section
•To adhere to the agreed KCSA plans and approach
•Responsible for consolidation & submission of all Branch Operational Risk documentation to UORM.
•To maintain proper record keeping on all KCSA related activities
•Initiate and coordinate efforts in implementing new regulatory and internal policy requirements
•Responsible for ensuring the quality of ongoing monitoring and issue resolution
•Conduct the relevant risk training for the line staff.
•Act as business partner to provide OR advise on new business products and initiatives.
•Responsible for developing the relevant control measures and monitoring plans
•To identify and report all weaknesses inherent in the standard controls
•To maintain independence in the conduct of KCSA, i.e. not selecting and reviewing sample of self-performed transactions
Operational Risk Monitoring
•Ensures all Branch transactions comply with internal and external policy and regulations-responsible for reviewing the following reports:
•System ID Control Report
•Daily EOD Snapshot Report
•Branch Gateway Error Log – unprocessed transactions
KYC
Ensure you remain alert to the risk of money laundering and assist in the Bank’s efforts in combating it by adhering to the principles in relation to:
“Identifying your customer, knowing your customer, reporting suspicions, safeguarding records and not disclosing suspicions to
Customers”.
Ensure your staff are trained in combating money laundering
Branches Stability
•Branch Clean up: Creation, generation & analysis of management reports on operational/risk issues.
•Create & implement processes/policies which will ensure that on-going operations are in order and which will result in superior delivery of services.
Qualifications & Skills
•Minimum university degree or equivalent with branch banking operations experience.
•High analytical and problem solving ability gained through professional & practical experience.
•Ability to work in a turbulent and un-predictable environment where responding and managing change is essential.
•Sound leadership, decision making and management abilities.
•Project management skills ranging from project planning to implementation.
In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required.
Diversity & Inclusion
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.
Company Description
Standard Chartered PLC is a leading
international bank, listed on the London, Hong Kong and Mumbai stock exchanges.
It has operated for over 150 years in some of the world's most dynamic markets
and earns more than 90 per cent of its income and profits in Asia, Africa and
the Middle East. This geographic focus and commitment to developing deep
relationships with clients and customers has driven the Bank's growth in recent
years.
With 1,700 offices in 70 markets, Standard Chartered offers exciting and challenging international career opportunities for around 85,000 staff. It is committed to building a sustainable business over the long term and is trusted worldwide for upholding high standards of corporate governance, social responsibility, environmental protection and employee diversity. The Bank's heritage and values are expressed in its brand promise, Here for good.
With 1,700 offices in 70 markets, Standard Chartered offers exciting and challenging international career opportunities for around 85,000 staff. It is committed to building a sustainable business over the long term and is trusted worldwide for upholding high standards of corporate governance, social responsibility, environmental protection and employee diversity. The Bank's heritage and values are expressed in its brand promise, Here for good.
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